FAQ's
Shipping and returns
Delivery all across usa
At Athlete Icon, we take great pride in providing our customers with top-quality products and exceptional service. We understand that in today's fast-paced world, time is of the essence, and that's why we are committed to offering quick processing times and nationwide delivery.
Next-Day Delivery
Maximize convenience and get your favorite apparel delivered the very next day by taking advantage of our hassle-free, affordable next day delivery options. Our efficient warehousing and distribution system allows us to fulfill orders swiftly and accurately, ensuring that your purchases reach you in a timely manner, no matter where you are located.
Returns
How much time do I have for returns?
Our goal is to ensure your satisfaction with our products and services, and our flexible return policy allows us to do just that. Trust us to provide you with quality products and excellent customer service, and remember that you have 10 business days to make a return if needed.
Wish to return one or more items?
Contact support@athleteicon.com for return instructions.
Please allow us 24 hours for responses and processing returns.
Return your package
Athlete Icon allows customers to return unworn, unwashed, and undamaged items within 10 business days of purchase and proof of purchase. We offer exchanges or store credit if a refund is not possible. Return policies can vary for sale or clearance items, and online purchases may have different requirements, like return shipping fees or extended return windows.
Refunds
Valued customers can return the majority of items within 10 business days, in new and unused condition, while possessing the proof of purchase, and are responsible for any return shipping costs; however, certain items such as personalized goods or items on sale are not be eligible for returns.
frequently asked questions
How do I initiate a return or exchange?
To initiate a return or exchange, please contact us at support@athleteicon.com within 10 business days and you will be provided steps to complete your return or exchange. You will need your order number along with the email address used at the time of purchase.
what are your shipping options & how long does it take?
We offer standard, expedited, and overnight shipping. Delivery times and rates vary depending on your location and selected shipping method. Standard shipping typically takes 3-7 days, expedited takes 2-4 days, and overnight delivery takes1 business day. We’ll send tracking information as soon as your order ships.
how do I check the status of my order?
Order status will be sent via email along with tracking information as soon as your order ships. Request further status updates by contacting support@athleteicon.com.
Cancelling Orders
We aim to process orders quickly, so please contact us at support@athleteicon.com as soon as possible if you need to make changes. Once an order is processed, we may not be able to make changes or cancel.